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Privacy Policy

Last updated: October 2025

Welcome to VBS Market, operated by Vivid Blossom Studio Inc..
We value your privacy and are committed to protecting your personal information.
This policy explains how we collect, use, and safeguard data on https://vlosome.com and our related services.

1. Information We Collect

A. For Customers

We collect the following when you create an account, place an order, or contact us:

  • Full name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (handled securely by our payment gateway)

  • Order history and preferences

B. For Vendors

When you register or operate a vendor store, we may collect:

  • Business name and contact info

  • Tax or registration details (if applicable)

  • Store images, descriptions, and product or service listings

  • Bank or payout details

  • Communication with our team or customers

2. How We Use This Information

Your information is used to:

  • Manage customer and vendor accounts

  • Process orders, payments, and refunds

  • Communicate order and account updates

  • Operate and improve our marketplace

  • Comply with legal, financial, and tax requirements

We do not sell your personal data.

3. Payment Processing

Payments are securely handled through third-party gateways such as Razorpay (or other WooCommerce integrations).
We never store full credit or debit card information on our servers.
Each payment processor has its own privacy policy that you should review.

4. Sharing of Information

We may share limited data only with:

  • Service providers (hosting, email, analytics, payment systems)

  • Vendors or customers involved in fulfilling an order

  • Authorities, if required by law

All partners are required to handle your information confidentially.

5. Cookies and Analytics

Our website uses cookies and analytics tools to:

  • Improve site performance and user experience

  • Store login and cart details

  • Measure site traffic through tools such as Google Analytics

You may disable cookies in your browser, but some site functions may not work correctly.

6. Data Retention

  • Customer data is retained as long as your account remains active.

  • Order and transaction records are retained to meet legal and tax obligations.

  • Vendor data is retained during your active membership or until deletion is requested.

7. Your Rights (Under PIPEDA)

You have the right to:

  • Access your personal data

  • Request corrections or deletion

  • Withdraw consent for marketing

  • Ask about how your data is used

To submit a request, please contact us using the details below.

8. Data Security

We use secure servers, encryption, and access controls to protect your data.
Despite these efforts, no online platform can guarantee absolute security.

9. Children’s Privacy

Our services are not intended for individuals under 18.
We do not knowingly collect data from minors.

10. Policy Updates

We may update this Privacy Policy periodically.
The latest version will always be available on this page.

11. Contact Us

For questions or data requests, please contact:
📧 Email: info@vividblossomstudio.com
🏢 Business: Vivid Blossom Studio Inc.
🌐 Website: https://vlosome.com

Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.

• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Program Terms and Conditions
1. The messaging program may consist of general customer care messaging to answer questions and provide support to customers, and/or marketing messaging that include discount codes, special deals or texts promoting our products/services, depending on which programs(s) you opt in to. We will only send content you have explicitly signed up to receive via our opt-in process. Messages will be sent from (587) 809-5875.
2. You can cancel the SMS service at any time. Just text ‘STOP’ to the phone number from which you received messages. After you send the SMS message ‘STOP’ to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@vividblossomstudio.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy details contained in the rest of this page or contact us at info@vividblossomstudio.com

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